Bankers Pioneer Academy

Delete your account

How to delete your Bankers Pioneer account and the personal data that comes with it.

Effective 27 October 2026

You can delete your Bankers Pioneer account, and the personal data that comes with it, at any time. This is the account made when you sign in with Google on bankerspioneer.com or in the Bankers Pioneer app.

How to ask

In the app or on the website: sign in, open My account, and tap Delete my account under Your details.
By email: write to bankerspioneeracademy@gmail.com from the email address of your Google account, with the subject Delete my account.

We delete the account within 30 days and confirm by email.

What we delete

Your name, email address, profile picture and mobile number
Your exam, bank and message choices
Your mock answers, scores, ranks and saved results
Your sign-in on every device

What we keep

Payment and invoice records, for as long as tax and accounting law requires: currently up to eight years. They are used for nothing else.
Complaints you have sent us, for up to three years after they are resolved.

Deleting your account ends access to what you bought with it, such as magazine issues and e-books. Practice saved only on your own device stays there until you clear the browser or app data.