PPB: Concepts and Practice · Part A: General Banking Operations

Chapter 1: The banker and the customer

What makes a bank, who is its customer, the relationships between them, and the duties and rights on each side.

Buyers of the e-book, or of the print copy, which includes it, read the whole chapter. Everyone can read the free sample, pages 1 to 24 of the e-book.

In this chapter

• 1.1What makes a bank, and who is a customerp. 3
• 1.2The relationshipsp. 4
• 1.3Deposits and servicesp. 5
• 1.4The banker’s dutiesp. 6
• 1.5The banker’s rights; the customer’s rightsp. 7
• Exam traps and quick checksp. 8
• Practice: 16 questions in three roundsp. 9
• Answers, with every wrong option explainedp. 11
• Make it stickp. 13
• Chapter 1 on one pagep. 14

Corrections and updates

None for this chapter so far. Every correction to the book, and any rule that changes after its date, is listed on the errata page.