ABFM: Concepts and Practice · Part A: The Management Process

Chapter 5: Directing

Getting people to do what the plan needs, willingly: leadership from traits to situations, motivation, communication and supervision.

Buyers of the e-book, or of the print copy, which includes it, read the whole chapter. Everyone can read the free sample, pages 1 to 24 of the e-book.

In this chapter

• 5.1Directing and its principlesp. 59
• 5.2Leadership: traits and behaviourp. 60
• 5.3Leadership: the situationp. 61
• 5.4Motivation at workp. 62
• 5.5Communication and supervisionp. 63
• Exam traps and quick checksp. 64
• Practice: 16 questions in three roundsp. 65
• Answers, with every wrong option explainedp. 67
• Make it stickp. 69
• Chapter 5 on one pagep. 70

Corrections and updates

None for this chapter so far. Every correction to the book, and any rule that changes after its date, is listed on the errata page.