ABFM: Concepts and Practice · Part A: The Management Process

Chapter 4: Staffing

Getting and keeping the right people: manpower planning, recruitment and selection, training, retention, appraisal and HRD.

Buyers of the e-book, or of the print copy, which includes it, read the whole chapter. Everyone can read the free sample, pages 1 to 24 of the e-book.

In this chapter

• 4.1Staffing as a systemp. 45
• 4.2Manpower planning and recruitmentp. 46
• 4.3Selectionp. 47
• 4.4Training, development and retentionp. 48
• 4.5Appraisal, knowledge and HRDp. 49
• Exam traps and quick checksp. 50
• Practice: 16 questions in three roundsp. 51
• Answers, with every wrong option explainedp. 53
• Make it stickp. 55
• Chapter 4 on one pagep. 56

Corrections and updates

None for this chapter so far. Every correction to the book, and any rule that changes after its date, is listed on the errata page.