PPB: Concepts and Practice · Part C: Banking Technology

Chapter 20: Digital channels, networks and NPCI payments

How a customer reaches the bank without a branch, and how money moves between banks: the systems, the switches and the rules.

Buyers of the e-book, or of the print copy, which includes it, read the whole chapter. Everyone can read the free sample, pages 1 to 24 of the e-book.

In this chapter

• 20.1Delivery channels: branch to ATMp. 269
• 20.2Internet and mobile banking; authenticationp. 270
• 20.3Payment systems: the law, NEFT and RTGSp. 271
• 20.4NPCI and its productsp. 272
• 20.5UPI at the counter; the digital rupeep. 273
• Exam traps and quick checksp. 274
• Practice: 16 questions in three roundsp. 275
• Answers, with every wrong option explainedp. 277
• Make it stickp. 279
• Chapter 20 on one pagep. 280

Corrections and updates

None for this chapter so far. Every correction to the book, and any rule that changes after its date, is listed on the errata page.