RBWM: Concepts and Practice · Part B: Retail Products and Recovery

Chapter 11: Recovery of retail loans

Why recovery runs on days past due, how a bank collects within RBI’s rules, and when it sues, sells or settles.

Buyers of the e-book, or of the print copy, which includes it, read the whole chapter. Everyone can read the free sample, pages 1 to 24 of the e-book.

In this chapter

• 11.1A process businessp. 143
• 11.2The collections strategyp. 144
• 11.3Recovery agents and the rules on themp. 145
• 11.4The legal routesp. 146
• 11.5Settle, write off, or declarep. 147
• Exam traps and quick checksp. 148
• Practice: 16 questions in three roundsp. 149
• Answers, with every wrong option explainedp. 151
• Make it stickp. 153
• Chapter 11 on one pagep. 154

Corrections and updates

None for this chapter so far. Every correction to the book, and any rule that changes after its date, is listed on the errata page.